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Hospitality IT
Support Solutions

CompuSys delivers hospitality-focused IT services tailored for hotels, resorts, restaurants, and event venues. We provide comprehensive support for your PMS and POS systems, implement layered network security to safeguard guest and payment data, and ensure your systems have reliable uptime. We handle the technology so you can focus on delivering exceptional guest experiences.

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Complete Hospitality IT Support

Secure, Compliant, and Reliable Hospitality IT

CompuSys delivers PCI-compliant IT services tailored for hotels, resorts, restaurants, and event venues. We provide comprehensive support for your PMS and POS systems, implement layered network security to safeguard guest and payment data, and ensure your systems have reliable uptime. We handle the technology so you can focus on delivering exceptional guest experiences.

The Guest Experience & Connectivity

  • High-Density Guest Wi-Fi: Aruba, Cisco Meraki, Ruckus, Ubiquiti
  • Captive Portal Design & Management: Purple WiFi, Cloud4Wi, IronWiFi, Splash Access
  • Seamless Roaming Solutions: 802.11k/v/r, mesh networking, seamless handoff
  • Conference & Event Center IT Support: AV integration, digital signage, event Wi-Fi, presentation systems

      Core Operations & Point-of-Sale (POS/PMS) Support

      • PMS & POS Vendor Liaison: Opera PMS, Oracle Hospitality, Micros, Mews, Cloudbeds, RoomKeyPMS, Toast POS, Square, Aloha, Revel
      • Kitchen Display System (KDS) Support: QSR Automations, TouchBistro KDS, Fresh KDS, Epson KDS
      • Integrated Payment Processing Infrastructure: Stripe, Square, Elavon, Worldpay, PCI-compliant gateways

      24/7/365 Reliability & Support

      • 24/7/365 Help Desk availability: Round-the-clock support, remote monitoring, on-site response
      • Internet Redundancy & Failover Solutions (SD-WAN): Fortinet SD-WAN, Cisco Meraki SD-WAN, Cradlepoint, dual-WAN, 4G/5G failover

      Specialized Hardware & Infrastructure

      • Ruggedized & Specialized Hardware Procurement: Zebra mobile devices, Epson receipt printers, Honeywell scanners, Panasonic Toughbook, POS terminals
      • Structured Cabling & IDF Management: Cat6A, fiber, rack assembly, IDF/MDF organization, cable management
      • IP Security Camera & Access Control Management: Milestone, Genetec, Avigilon, Axis, HID access control, keycard systems

          PCI Compliance & Cyber Security

          • PCI DSS Compliance Advisory & Network Segmentation: PCI DSS 4.0, network segmentation, cardholder data environment isolation
          • Managed Firewall & Perimeter Security: Fortinet, Palo Alto, SonicWall, Cisco ASA, intrusion detection
          • Staff Security Awareness Training: KnowBe4, Proofpoint, simulated phishing, PCI awareness training

          Latest Hospitality IT Insights

          Updates on PCI Compliance, Guest Connectivity, & Hospitality Technology

          Stay current with hospitality IT best practices, from PMS and POS integration to secure guest data management. New articles on technology that keeps your property running smoothly, including high-density wireless deployment, SD-WAN network continuity, conference AV infrastructure, and PCI DSS-compliant data governance.

          Frequently Asked Questions

          Common questions from hospitality leaders about technology, guest data, and property IT

          Hotel managers and venue operators often ask about PMS/POS support, PCI compliance, and 24/7 response times. Here are the answers to help you make an informed decision about your property technology

          How do you support our PMS and POS systems like Opera or Toast?

          We provide vendor liaison, integration, and support for Opera PMS, Oracle Hospitality, Micros, Toast POS, Square, Aloha, and Revel — ensuring seamless check-in, kitchen display, and payment processing across your property.

          Can you help us maintain PCI DSS compliance and secure guest Wi-Fi?

          Yes. We implement PCI DSS 4.0 network segmentation, manage firewalls (Fortinet, Palo Alto, SonicWall), deploy high-density wireless (Aruba, Cisco Meraki, Ruckus), and design captive portals (Purple WiFi, Cloud4Wi) to protect guest data and payment transactions.

          What does your 24/7 support and infrastructure management include?

          Our 24/7/365 help desk covers remote monitoring, SD-WAN failover (Fortinet, Cisco Meraki, Cradlepoint), structured cabling, IP camera and access control management (Milestone, Genetec, Avigilon, Axis), and ruggedized hardware procurement, keeping your property connected at all times.

          TECHNOLOGY SOLUTIONS

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